Kuwait IT market the main line of products

Kuwait IT market the main line of products

In Kuwait The operations of enhancing the Division . Oversaw business and technical teams, directing all member staff across all units to cope with the new market needs and requirements by adopting new technologies and strategically penetrating the market.
• Managing all technical and functional business needs within the organization regarding services, Solutions and applications.
• Managing relationship with vendors, partners and customers.
• Follow up with all project executions to ensure the project deliverables delivered in time and quality agreed.
• Study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
• Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Negotiating business contracts with major accounts
• Working on all government and non-governmental tenders.
• Monitoring the direct cost of projects
• Delivering and sustaining revenue and profit gains within highly competitive Kuwait IT market where the main line of products is integrated solutions

Business strategy :
• Expansive New Product Growth: Drove significant growth in products and services: 40% expansion in Market share for our strategic products.
• Increase company profit by coordinating with Al Sayer group of companies to have shared services and resources to serve the group. We have exchanged experience and cross-sell internally all our services which led to high revenue generation for the group and less outsourced projects.

Of our business

Assigned to manage IT Operations in 5 branches and a team of IT Professionals for delivering business critical services and solutions.
• Restructured IT Operations: As business grows, I tried to reassign the tasks and responsibilities of the IT team to handle new technologies and business required applications
• Drove Technology Expansion: Led technology teams onto a new business model and expanded locally to branches in 5 locations.
• Integrated New Technologies Successfully: Motivated IT teams to bring parallel projects to completion. With 100% delivery of services and almost zero downtime.
• Improved Operational Excellence: With more than 93% customer and staff satisfaction.

Strategic Milestones:
• Expansive Growth: Started in TDI with a humble infrastructure of 3 “not utilized” servers, 10 staff and only head office. And left with HO and 5 branches, 70+ staff, more than 18 full utilized servers and services, more than 650 PCS, 5 international certified testing centers and solid interconnectivity between all branches.
• Expansive New Product Growth: Participated in significant growth in products and services and introduced even new products and services to the market. We have been working with 125% capacity in high seasons.

Experienced consultants engineers on the service

Masters of International Business – Enrolled
Robert Kennedy College
Mini-MBA
AMA
Bachelors of Engineering
Technical Certifications
PMP “Enrolled”, ITIL-F, MCSE, MCSA, MCT, CIWCT, ACE, 3CCE, ECE