Kuwait Telecommunications Solutions

Business Solutions Consultant – Kuwait Solutions & Services
Solutions & Business consultant in Kuwait with multi-million Business Strategic solutions architecture design and execution. Wide experience in multiple business needs including but not limited to (Financial – Telecommunications – Retail – IT – Manufacturing – Education). Well-rounded background in supporting a progressive organization in finding the best solution meets their goals. Ability to understand and manage diverse business infrastructure, applications, services and needs.
• Enterprise solutions consultation.
• Projects management and cost monitoring
• Helping company to achieve goals from hitting new business fields with new products and solutions.
• Maintained the customer’s existing revenue spend and strategically up sell additional products and services.
• Identify opportunities for improvement and makes constructive suggestions for change.
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process
assessment work, and the application of technologies to business.
Business strategy :
1- Implementation of CRM / Omni – Channel solution for Ahli United Bank covering more than business unites including retail and corporate.
2- Improved Company Portfolio: Successfully Shifting Gulfnet diverse Solutions Department from cost center to P/L center and, good proposition of Gulfnet to be Solutions providers other than technology providers. We had to go through a lot of process to adopt new business models and to enrich our services to match market needs based on our internal technical resources. By time, we have selected a key partners and technologies which helped to magnify our profit and lower our cost. We achieved company targets year after year and we are diversifying our portfolio of services regularly.
3- Margin & Revenue Growth: Increased margins by 17% and revenues by 27% with pricing and cross-selling initiatives.
4- Better Customers Engagements: Information Technology is key to the delivery of 24/7 service across traditional and electronic channels for retail, private, commercial in Banking sector. We Successful Implemented Customer Relation-Ship Management Solution for “Ahli United Bank” as a first phase (1M USD). We have designed and executed a complete integrated solution for managing sales operations with integration with existing infrastructure which helped AUB to automate sales.
5- Customer Centric: Successfully implemented critical business applications to our customers and sister companies (Burgan Bank, KIPCO, KAMCO, URC) in time, within budget and 100% within the scope. We always support and advise our customers with the latest and best practices that matches their business needs.
6- KIPCO Group projects : Successfully achieved multiple projects within KIPCO group of companies in an initiative to provide a new model to have Gulfnet as the IT arm for whole group. We got references in (KIPCO – Burgan Bank – URC – KAMCO – KUFUMA – Kuwait Hotels – UFM – UN and others)

Experienced consultants engineers on the service

Masters of International Business – Enrolled
Robert Kennedy College
Mini-MBA
AMA
Bachelors of Engineering
Technical Certifications
PMP “Enrolled”, ITIL-F, MCSE, MCSA, MCT, CIWCT, ACE, 3CCE, ECE